Privacy & Cookie Policy

This Privacy Notice is for this website which governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations). We take your privacy as seriously as our own, so this notice outlines what information we get, how we get it and what we do with it.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to

What information do we collect?

Personal Information

Personal Information that we may collect includes:

  • Name (and business name if applicable)
  • Contact information including address, phone, email and IP address
  • Credit card details
  • Bank details
  • Other information relevant to your order

Device Information

When you visit this website, we automatically collect certain information about your computer or device, including information about your web browser, IP address and time zone. Additionally, if you continue to browse this website (see our Cookie Policy below), we collect information about the individual web pages or products that you view, what websites or search terms referred you to this website.

How do we collect your information?

We may obtain personal information about you in the following ways when you use our website;

  • If you contact us by email
  • If you use our online enquiry forms
  • If you purchase anything through our online store
  • If you register for our newsletter
  • If you contact us through social media

Device information is collected using the following technologies:

  • Cookies. As indicated in our Cookie Policy below, 'Cookies' are data files that are placed on your device or computer and often include an anonymous unique identifier.'
  • Log files' track actions occurring on our website, and may collect data including your IP address, browser type, Internet Service Provider, referring/exit pages and date/time stamps.
  • 'Web beacons', 'tags' and 'pixels' are electronic files used to record information about how you browse our site.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Provide services you have requested from us
  • Personalise and customise the content on our site
  • Process payments through our online store
  • Create an account
  • Send your our newsletter
  • Make improvements to our website

We will hold your personal information on our systems for as long as is necessary for the relevant activity. When you have purchased from us, we will hold you data securely for 6 years to help support our financial reporting requirement.

Who has access to your information?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you make a purchase on our site, your payment details are sent to one of our third party payment processors and we have no control over these services. We use Paypal and Stripe to process financial transactions, you can read their Privacy Policies here and here respectively. We never have access to your credit/debit card information and our system uses industry-standard encryption technology to protect your information from unauthorised use. However, you understand and agree that we are in no way responsible for any misuse of your credit/debit card number.  

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you would like to remove your personal details from our website, please contact


What Are Cookies?

Cookies are small text files or pieces of data that are downloaded from a website to your computer or mobile device. They are used to enable the website to run certain features effectively, to provide the best experience for visitors by remembering preferences, and to understand how website visitors interact with the website. For more information about cookies visit

This website uses cookies to:

  • Personalise content that you see on our website
  • Remember your preferences, settings, and login details
  • Allow you to share content with social networks
  • Help use analyse website traffic

Functional and Required Cookies

This website use some necessary cookies because they allow visitors to navigate and use key features. For example, Functional and Required Cookies help these features work:

  • Customer accounts
  • Shopping cart and checkout

Analytics and Performance Cookies

We use Analytics and Performance cookies to collect information on how visitors interact with our site. This information helps us understand what content our visitors find useful, where they are located and other statistical information. 

Third party cookies 

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site. 

Disabling Cookies

You can see which cookies are active in your Internet browser’s settings. If you would like to restrict the use of cookies, you can control this. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience.